From the CEO of the Toronto Central LHIN

On September 19, 2017, I had the privilege of giving a keynote presentation on the Toronto Central LHIN’s Role in Creating an Integrated Health Delivery System during Breakfast with the Chiefs which was held The Rotman School, University of Toronto.

The presentation focused on our role as a LHIN in delivering on the clear task as outlined through the Ministry’s mandate to create integrated health service delivery networks that includes a full system of care with clear and equitable access for all Toronto Central Citizens. 

I presented our role in three parts, which I believe are the keys to unlocking system potential:

  1. Creating a strong foundation

  2. Bringing citizens and partners to the table

  3. Enabling transformation


In our whole system approach, we are pursuing ongoing improvement within seven core components that will help us to create a successful population-based and integrated system of care are:

1. Population Health

2. Outcomes

3. Quality Improvement

4. Access

5. Coordinated Care

6. Communications

7. Aligned Incentives

As you see, our work is grounded in a foundation of Patient’s First, our citizens’ voice, and evidence. 

While this list is not exhaustive, some of the key pieces of global and local evidence that has guided out work includes:

We know that we cannot make these changes overnight but as we work towards this future state, we will be:

  • Changing how we allocate funding to match population need at the sub-region level
  • Facilitating integrations to achieve delivery networks within our sub-region planning areas
  • Submitting collaborative QIPs to HQO
  • Reporting on health outcomes and experience at the sub-region level
  • Managing a single accountability agreement within each sub-region
  • Providing one simple and coordinated access system for care that will include one number to call


To view the full presentation, please click here.