Local Health Integration Network
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eHealth

Hip and Knee Replacement Program

Aging at Home

Patient Safety

Health Care Options

Health Care Connect

Wait Times in Ontario

Residents First

 

 

Translating the vision into strategy

To bring this vision to life and make it more concrete, the Toronto Central LHIN used a tool called a “strategy map” (or balanced scorecard) to show the big-picture results the health system needs to deliver and all the different “moving parts” that need to come together to deliver these results.

Strategy_Map-NEW

(click image to enlarge in new window)

This strategy map is the product of the ideas and feedback from hundreds of health service providers and community members in the Toronto Central LHIN. The backbone of the strategy map is the gray bar near the top of the page, which depicts the four overall dimensions of value that the Toronto Central LHIN system must deliver to the people it serves:

  • Improved health
  • Timely access to care and service
  • Trust and confidence in the system
  • Equity in access and outcomes

The solid black bar at the top of the strategy map contains the five priorities the Toronto Central LHIN is committing to in this Plan: Emergency room wait times; alternate level of care days; diabetes; mental health and addictions; and value and affordability.

The lower part of the strategy map illustrates the 15 inter-related functions the Toronto Central LHIN must excel at in order to deliver the four outcomes of value to the public. These include quality and safety, prevention and promotion, teaching and research, and e-health. These functions endure beyond the three years of IHSP-2. Over the next three years, these functions will be expressed largely through the five priorities for action. For example, the LHIN’s diabetes action plan will increase access to screening tests and diabetes education to prevent complications and promote healthier choices for people with diabetes. In future years, these health care system functions will be advanced through other initiatives.

Strategy is anchored in a clear vision of the kind of system that is being pursued. However, strategy is not accomplished by trying to do everything at once but rather by a disciplined focus on a defined set of priorities at any given time.