WORKING TOGETHER FOR TRANSFORMATION
Building partnerships to achieve the shared priorities and goals of IHSP-2

With a clear and focused plan of action for the next three years, the Toronto Central LHIN’s health service providers, health care workers and communities must now work together to achieve the shared priorities in this document.
Appendix 5 provides a map of the milestones over each of the next three years that will mark progress against IHSP-2 action plans. Download the 2010 - 2013 Integrated Health Service Plan Appendices.
Driving results through engagement, clear standards and enhanced accountability and reporting
Holding each other accountable is a critical dimension of system performance. Over the next three years the Toronto Central LHIN will:
- Continue to fine-tune, in consultation with health service providers and communities, the engagement approaches and structures that will advance IHSP-2 priorities and overall system change. An overview of these approaches and structures is provided in Appendix 6. Download 2010 – 2013 Integrated Health Service Plan Appendices.
- Use accountability agreements to support the priorities in this Plan, setting clear performance standards and targets and working with providers to ensure adherence to these agreements. The first year of IHSP-2 also marks the first accountability agreements that the LHIN will establish with long-term care homes. Over the course of IHSP-2, all LHIN health service providers will have accountability agreements with the LHIN that are designed to increase organizational performance and establish shared accountability for positive system change.
- Judiciously use the LHIN legislation to drive integration as needed in support of this Plan.
- Increase efforts to ensure meaningful health information is available for planning and performance management. The balanced scorecard will serve as an invaluable tool for system-level performance measurement and management.
Making it happen, for the people who count on the Toronto Central LHIN
The success of this Plan depends on the leadership, expertise and commitment of all the organizations, groups and individuals in the Toronto Central LHIN. It depends on our willingness to collaborate in ways that may push the boundaries of the modes and models with which we have become familiar – and comfortable.

Most important of all, providers, professionals and community leaders must continue to be driven by a shared commitment to the people who count on Toronto Central LHIN health care services to help them stay healthy, and to care for them when they are sick.