Toronto Central LHIN is responsible for planning, funding and integrating local health services that meet the needs of 1.2 million residents, including 59,000 Francophones and tens of thousands of others who come to Toronto for care.
Toronto’s Francophone population is rich in diversity and is dispersed across the city. Likewise, French language health services are scattered across the LHIN, which contributes to challenges navigating the health care system for this particular population. According to Statistics Canada (2011), many Francophones are recent immigrants and/or visible minorities. Almost half were born outside of Canada and may not be familiar with the Ontario healthcare system.
Guide to Requirements and Obligations Pertaining to French Language Health Services:
The Guide to FLHS is designed to help strengthen health system performance and accountability, and also support improved reporting on how FLHS are being delivered across the province.
The Guide to FLHS will also help clarify the respective roles and responsibilities of the ministry, Local Health Integration Networks (LHINs), French Language Health Planning Entities (Entities) and Health Service Providers (HSPs) outlined in current legislative provisions and accountability instruments relating to FLHS. The Guide to FLHS will be a useful tool for informing the leadership of these organizations with regard to their FLHS obligations.
The ministry’s expectation is that the LHINs and Entities work to fulfill the requirements and obligations in the Guide to FLHS. The LHINs are also expected to inform HSPs and contracted service providers of their requirements and obligations and to ensure that these requirements are reflected in respective agreements.